Refund Policy
Last Updated: January 2026
We want you to be completely satisfied with your purchase. Please read our refund policy carefully.
1. Digital Products
As our products are digital and delivered instantly, we generally do not offer refunds for completed purchases. However, we value our customers and understand exceptional circumstances.
2. Refund Eligibility
Refunds may be considered in the following cases:
- Defective Product: The product is corrupted, not as described, or missing content
- Undownloaded Product: You have not downloaded the product
- Technical Issues: Technical problems prevented access to the content
- Duplicate Payment: You were charged twice for the same order
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- If the product has been downloaded
- If you did not read the product description carefully
- If the product does not meet your expectations (quality wise)
4. Refund Process
To request a refund:
- Contact our support team at support@onehouronechapter.com
- Provide your order ID and explain the reason for refund
- Our team will review your request within 2-3 business days
- If approved, refund will be processed within 5-7 business days
5. Payment Method
Refunds will be credited to your original payment method used for the purchase.
6. Contact Us
For refund inquiries, please email:
Email: support@onehouronechapter.com
Phone: +91 6207300434